Initial Background into AI: Provide a foundational understanding of AI concepts and technologies.
Addressing Fears: Create a forum for team members to express and discuss their concerns about AI adoption.
Digital Ecosystem and AI Strategy: Review of your digital strategy, high-level Digital Ecosystem and process mapping. Gap analysis to identify areas where AI can improve this.
AI and Your Team: High-level team audit, and identifying resource gaps.
Ethical Considerations: Discuss the ethical implications of AI adoption and discuss options for risk planning for ethical matters.
The Future: Suggestions to keep up with AI advancements and support service users with AI technologies.